DoNotPay (UK)


DoNotPay is an online application and gives free legal aid to users through a simple-to-use robot chat interface. DoNotPay is a chatbot initially set up to challenge parking fines. Since 2016, the robot allows drivers to appeal their parking tickets automatically.


DonotPay has now added new features that should allow users to submit asylum requests, help renters to fix problems with their landlord or request compensation to an airline for a cancelled flight.

It has been founded in 2015 by Joshua Browder while he was a student at Stanford University (United Kingdom).

About Joshua Browder

Joshua Browder grew up in Hendon, London. At the age of 18, he began to receive a large number of parking tickets. Having formed the perception that these tickets were disproportionately targeting the elderly and disabled, and noticing the "formulaic nature" of the process by which they could be appealed, Joshua Browder created DoNotPay. Since its launch, the site has attracted over 175,000 successful users and saved UK and New York motorists an estimated $5 million.

According to Forbes, Browder programmed the entirety of the website between the hours of 12am and 3am. He taught himself to code at age 12.

On 12 January 2015 it was announced that Browder created the UK's first 'robot lawyer'. He ultimately hopes to replace "25,000 exploitative lawyers" with robots which can respond to questions with human emotions powered by artificial intelligence.


This content has been updated on 15 September 2017 at 14 h 39 min.